Privacy Policy

1. Information We Collect

Depending on how you interact with ABA Therapy Toronto, we may collect contact details such as your name, email address and telephone number, along with information you voluntarily provide about your child's needs or the services you are interested in.

Where services are provided, additional information may be collected through intake, assessments, therapy planning and communication with parents or caregivers.

2. How We Use Your Information

Personal information may be used to:

• Respond to enquiries and consultation requests.
• Arrange assessments and therapy services.
• Develop and review individualized programs.
• Communicate with parents and caregivers.
• Maintain necessary service records.
• Support website security and functionality.
• Meet applicable legal and professional requirements.

3. Children's Privacy

Protecting children's personal information is especially important. Where consent is required, we seek appropriate authorization in accordance with applicable legal requirements and individual circumstances.

General website contact forms are not intended for children to submit sensitive information without appropriate authorization.

4. Therapy and Assessment Information

Information associated with ABA assessments, consultations and therapy services may be sensitive. It should be handled confidentially and made accessible only to authorized individuals for appropriate purposes.

Applicable obligations may include Ontario's Personal Health Information Protection Act (PHIPA), depending on the organization's role and activities.

5. Sharing Personal Information

Information may be shared with authorized personnel, appropriate service providers or other parties involved in service delivery, subject to applicable consent and legal requirements.

Coordination with schools, daycare staff or other professionals may require authorization. Information may also be disclosed where permitted or required by law.

6. Cookies and Website Analytics

Our website may use cookies or similar technologies for functionality, security and website performance. Analytics or advertising tools, if enabled, may process technical information about website visits.

Visitors may manage certain cookies through their browser or any available website privacy controls.

7. Security and Information Retention

Personal information should be protected using safeguards appropriate to its sensitivity and retained only as long as necessary for legitimate purposes and applicable recordkeeping requirements.

Retention periods may differ between general enquiries, administrative records and therapy-related information.

8. Access and Correction Requests

Individuals and authorized representatives may have rights to request access to or correction of personal information under applicable privacy laws.

Please contact our team for information about submitting a request. Identity verification and legal restrictions may apply.

9. Policy Updates and External Websites

We may update this Privacy Policy to reflect changes in services, technology, information practices or applicable requirements. Revised information will be published on this page.

External websites linked from our site operate under their own privacy policies and practices.

10. Contact ABA Therapy Toronto